Aged Care Billing Review Service

Aged Care Billing Dispute Resolution Service

Our team hear from many of our clients their frustration when they are being billed for aged care charges that they do not understand, or they believe are incorrect. Our aged care billing review service (RAD Check) takes the burden of this convoluted proof off you, verifying that the correct charges are being billed as per the Aged Care Act. We can assist you to understand how your charges are billed so you can be CONFIDENT that you are paying the CORRECT aged care charges to your aged care providers.

The aged care system is very complex, and our experienced team have worked in this complex environment for decades. We can verify if you are being billed correctly and, if not, we can work with you and your aged care provider to ensure that your bills are correct.

Our initial consultation fee is $99 for us to review your situation and to be able to provide you with a quote to review your billing. In most situations, if we have identified an administrative error made by the aged care provider, we can discuss with the aged care provider to reimburse you the funds you expended in undertaking the billing check.

Our Aged Care billing review service can review the following components of your aged care invoices issued by an aged care / Home Care facility:

* daily care fee charges
* means tested care fees and income tested care fees (also ensuring that you are not charged more than the annual and lifetime caps)
* Extra service fees and additional service fees
* accommodation payments and charges (DAP’s/DAC’s)
* late fees and charges for unpaid bills
* any other charges (we verify if they are allowed under the Aged Care Act)
* Accommodation (RAD) Refunds

We can also assist residents who are in financial hardship to apply for help (if they are eligible).

Aged Care Billing Review Service

Aged Care Billing Dispute Resolution Service

Our team hear from many of our clients their frustration when they are being billed for aged care charges that they do not understand, or they believe are incorrect. Our aged care billing review service (RAD Check) takes the burden of this convoluted proof off you, verifying that the correct charges are being billed as per the Aged Care Act. We can assist you to understand how your charges are billed so you can be CONFIDENT that you are paying the CORRECT aged care charges to your aged care providers.

The aged care system is very complex, and our experienced team have worked in this complex environment for decades. We can verify if you are being billed correctly and, if not, we can work with you and your aged care provider to ensure that your bills are correct.

Our initial consultation fee is $99 for us to review your situation and to be able to provide you with a quote to review your billing. In most situations, if we have identified an administrative error made by the aged care provider, we can discuss with the aged care provider to reimburse you the funds you expended in undertaking the billing check.

Our Aged Care billing review service can review the following components of your aged care invoices issued by an aged care / Home Care facility:

* daily care fee charges
* means tested care fees and income tested care fees (also ensuring that you are not charged more than the annual and lifetime caps)
* Extra service fees and additional service fees
* accommodation payments and charges (DAP’s/DAC’s)
* late fees and charges for unpaid bills
* any other charges (we verify if they are allowed under the Aged Care Act)
* Accommodation (RAD) Refunds

We can also assist residents who are in financial hardship to apply for help (if they are eligible).

Book Your Aged Care Billing Review

Our comprehensive reviews start at $99, but may increase if additional costs are incurred. These costs can be negotiated to be paid by your provider with authorisation from you, or you can choose to pay for it yourself. 

BOOK NOW

Book Your Aged Care Billing Review

Our comprehensive reviews start at $99, but may increase if additional costs are incurred. These costs can be negotiated to be paid by your provider with authorisation from you, or you can choose to pay for it yourself. 

BOOK NOW
Joe Illustrated Avatar

Joe Dimarco

MANAGING CONSULTANT

Joseph has been working in the aged care and disability sector for more than 15 years. Joseph has held several senior executive roles with several large providers during periods of substantial growth and change. Joseph has been involved with several aged care/disability acquisitions, the largest being $85m as well as acquisitions of medical centres, disability services and home care businesses.  He has been consulting for the last 8 years and has worked with a myriad of providers to enhance their financial viability and operational performance. Joseph and the CareCFO team are committed to supporting both aged care and disability providers to reach their financial and organisation goals and to ultimately fulfill their mission.

Leigh Illustrated Avatar

Leigh Gavras

SOLUTIONS ADVISOR

Leigh has worked in the service industry for over 20 years, finding her passion for learning and development along the way.  She has facilitated training sessions both face-to-face and online modules, with a focus on customer service and in-house compliance training.

She is a firm believer in the phrase ‘knowledge is power’ which is why she loves to help others achieve their goals through education and support.

Patricira Illustrated Avatar for RAD Check website

Patricia Oliveira

CLIENT CONSULTATNT /  ACCOUNTANT

Patricia is an accountant with over 20 years experience in accounting, financial compliance and taxation, across a range of industries in Australia and Brazil. She is extremely passionate about numbers and driven by results. She loves to simplify challenging things, identify the problems, and then set a very effective and organized path to the solutions for customers. She is always seeking improvements for customers in different areas such as compliance requirements, reconciliations, financial results and reports, project management support, the billing process, taxation, business statements, etc. She is a member of our consulting team who provides support to aged care providers.  

Eli Illustrated Avatar

Eli Van Der Byl

CONSULTANT

Eli is completing a Commerce Degree at University of Queensland, and also provides tutoring to high school students to enhance their academic results. Eli provides support to our consulting team on a part time basis.

Joe Illustrated Avatar

Joe Dimarco

MANAGING CONSULTANT

Joseph has been working in the aged care and disability sector for more than 15 years. Joseph has held several senior executive roles with several large providers during periods of substantial growth and change. Joseph has been involved with several aged care/disability acquisitions, the largest being $85m as well as acquisitions of medical centres, disability services and home care businesses.  He has been consulting for the last 8 years and has worked with a myriad of providers to enhance their financial viability and operational performance. Joseph and the CareCFO team are committed to supporting both aged care and disability providers to reach their financial and organisation goals and to ultimately fulfill their mission.

Leigh Illustrated Avatar

Leigh Gavras

SOLUTIONS ADVISOR

Leigh has worked in the service industry for over 20 years, finding her passion for learning and development along the way.  She has facilitated training sessions both face-to-face and online modules, with a focus on customer service and in-house compliance training.

She is a firm believer in the phrase ‘knowledge is power’ which is why she loves to help others achieve their goals through education and support.

Patricira Illustrated Avatar for RAD Check website

Patricia Oliveira

CLIENT CONSULTATNT /  ACCOUNTANT

Patricia is an accountant with over 20 years experience in accounting, financial compliance and taxation, across a range of industries in Australia and Brazil. She is extremely passionate about numbers and driven by results. She loves to simplify challenging things, identify the problems, and then set a very effective and organized path to the solutions for customers. She is always seeking improvements for customers in different areas such as compliance requirements, reconciliations, financial results and reports, project management support, the billing process, taxation, business statements, etc. She is a member of our consulting team who provides support to aged care providers.  

Eli Illustrated Avatar

Eli Van Der Byl

CONSULTANT

Eli is completing a Commerce Degree at University of Queensland, and also provides tutoring to high school students to enhance their academic results. Eli provides support to our consulting team on a part time basis.

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